FlightDeck

Privacy Policy

Last Updated: 24 September 2024

Welcome to FlightDeck (the "Service"), operated by FlightDeck Digital ("we," "us," or "our"). We are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Australian privacy laws.

1. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

  • First Name and Last Name
  • Email Address

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as:

  • Your computer's Internet Protocol address (IP address)
  • Browser type and version
  • Pages of our Service that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

2. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.

  • Cookies: Small data files stored on your device.
  • Web Beacons: Small graphic images (also known as "pixel tags" or "clear GIFs") used to track user behaviour.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.

3. Use of Your Personal Data

FlightDeck Digital may use your Personal Data for the following purposes:

  • To Provide and Maintain Our Service: Including monitoring the usage of our Service.
  • To Manage Your Account: To manage your registration as a user of the Service.
  • To Contact You: To send you emails regarding updates, notifications, and other communications related to the Service.
  • To Provide Customer Support: To address your inquiries and support needs.
  • To Improve Our Service: By analysing data and usage patterns.

4. Retention of Your Personal Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period, except when this data is used to strengthen security or improve the functionality of our Service.

5. Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state or country where the data protection laws may differ. By providing us with your information, you consent to this transfer.

6. Delete Your Personal Data

You have the right to request that we assist in deleting the Personal Data we have collected about you. To do so, please contact us at help@flightdeck.au.

7. Disclosure of Your Personal Data

We may disclose your Personal Data under the following circumstances:

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
  • Business Transactions: If we are involved in a merger, acquisition, or asset sale.

8. Security of Your Personal Data

The security of your Personal Data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. GDPR Privacy

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You have the right to request copies of your Personal Data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your Personal Data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organisation or directly to you.

To exercise these rights, please contact us at help@flightdeck.au.

10. Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from individuals under 16 years of age. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

11. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: